Process Description – Customer Services – Inbound & Outbound

Language – Good in English and Hindi

Candidate Profile:

Speaking with Customer’s and resolving their queries (Inbound & Outbound)

Ability and willingness to learn.

Courteous with strong customer service orientation.

Good listening and responding skills.

Good communication & analytical skills

Qualification – Mix of graduate and undergraduate (Graduate - v4/v5, Undergraduate V4/V5)

Mix of experience: Fresher to Experienced - Any

Shift window -24/7 (Rotational Based on business requirements)

Week off – Rotational

Working from Office Only

Gender Mix – Male / Female

Selection Process: Candidate need to clear voice versant 4 to start the interview process

Interview Rounds

1st HR

Ops Round

Final Client Round

Process

CTC

Take home

Airtel Payment Bank

16000 - 18000

15000 - 17000

Cogent E Services Limited

Office Address : Gopalan Millennium Tower

Gopalan Enterprises, ITPL Main Rd, Phase 2, Brookfield, Bengaluru, Karnataka 560037
Google map: https://maps.google.com/?cid=15564160585988755543