The job profile for a promoter in a retail store involves various responsibilities related to promoting and selling products or services within the store. The specific duties may vary depending on the nature of the retail store and the products or services it offers. Here is a general overview of the job profile for a promoter in a retail setting:
1. Product Knowledge:
Stay informed about product features, specifications, and benefits.
2. Customer Interaction:
Greet and engage customers in a friendly and approachable manner. Assist customers in understanding product details and making informed purchasing decisions.
Address customer inquiries and provide excellent customer service.
3. Demonstrations and Samples:
Conduct product demonstrations to showcase features and benefits. Distribute samples or promotional materials to encourage product trial.
4. Sales and Promotion:
Actively promote and sell products to achieve sales targets.Implement promotional strategies to boost product awareness and sales. Upsell or cross-sell products to maximize revenue.
5. Merchandising:
Ensure products are properly displayed and merchandised to attract customer attention. Keep the promotional area organized and visually appealing.
6. Inventory Management:
Monitor product levels and communicate restocking needs to management. Keep track of product expiration dates, if applicable.
7. Reporting:
Provide regular reports on sales performance, customer feedback, and inventory status. Collaborate with management to develop effective sales strategies.
8. Event Participation:
Participate in special events or promotions organised by the retail store. Engage with customers during promotional events.
9. Customer Relationship Building:
Build positive relationships with customers to encourage repeat business. Collect customer feedback and relay it to management for improvement.
10. Adherence to Policies:
Adhere to company policies, guidelines, and ethical standards. Maintain a professional appearance and conduct at all times.
The role of a promoter in a retail store is crucial in creating a positive shopping experience for customers, driving sales, and enhancing the overall image of the brand. Effective communication, product knowledge, and customer service skills are essential for success in this role.
Salary Bracket: ₹9100- ₹10800 per month
Working Days - Thrice a week Friday, Saturday and Sunday
Timing - Evening 5pm to 10pm