Customer Service Executive

As 'customer service executive' your responsibilities include: 

• Follow the standard operating procedures
• Greet customers and serve them to the best of your ability
• Understand the menu and explain the options to the customers
• Ensure the cafe is operational during working hours
• Ensure that the cafe starts at the right time with all the items available for service at the counter
• Maintain overall cleanliness and hygiene of the cafe and the kitchen areas
• Take care of the appliances and the equipment
• Take part in pest control and deep cleaning activities at the cafe
• Train the employees to ensure that there is effective operations
• Maintain good relationships with other vendors and clients
• Serve only with a valid bill/ KOT
• Be attentive and pick up skills from other team members