*** NOTE - Candidate must have knowledge and understanding on E-Commerce Operations, SEO Optimization.
Job Title: E-Commerce Executive/manager
Job Description
We are urgently hiring for a A E-Commerce Executive Job, Candidate should have worked with e-Commerce / Online Retail Company and would be responsible for the following:
Job Requirements- Candidate should have working knowledge on below and should be able to manage below activity by him/herself or with help of team members.
• Good communication Skill
• Seeking a meticulous Ecommerce Executive/Manager adept in optimizing Flipkart, Amazon, Meesho, Snapdeal and Myntra platforms.
• SEO Optimization - Mandatory
• Listing of products on the market place ( Flipkart, Amazon, Meesho, Snapdeal and Myntra platforms)-Mandatory
• Handle Warehouse.
• Managing Order processing part from fulfillment of orders to proceed the delivery and returns/cancellations.
• Monitoring Account Health, Performance Notifications, Buyer Messages, Feedback, and Rating & Review of Amazon Account of Seller’s.
• Making catalogues and do the categorization as per the products for all online shopping site Amazon.
• Strong organizational skills, attention to detail, and a proven track record in ecommerce catalog management essential.
• Handling the inventory update and Out of stock issue.
• Maintaining backend and front end of uploading products and their details ensuring increase of visibility of catalogue.
• Optimize listings and images across multiple channels.
• Ensure accurate and compelling listings, optimize SEO, and drive sales.
• Proficient in platform management, data analysis, and content optimization.
• Supervise and handling all the queries/complaints comes from Amazon Seller’s and gives support through Call and Email Chat.
• Supervise and handling all the queries/complaints comes from different channel like Facebook, Instagram, Whatsapp, IVR Calls, and Customer support email Chat.
• Taking Care of payment receive by Amazon and provide Merchant Tax Reports to Seller’s.
• Managing advertisement part like Add Campaign & Regulate as needed, Add Coupon, Discounts etc.
• Managing Order processing part from fulfillment of orders to proceed the delivery.
• Order verification to ensure minimum RTO, Address modify, changing the order status and handling the order cancellation part.
• Have worked on automation of price of inventory ensure sale growth.
• Preparing database of mobile/email of verified buyers for genuine feedback/reviews.
• Making catalogues and do the categorization as per the products for all online shopping sites like Amazon, Flipkart, Snapdeal etc.
• Handling the inventory update and Out of stock issue.
• Monitoring Service Analysis and MIS Report Management.
• Coordination with the delivery agency for urgent delivery/delivery on correct address.
• Preparing upload template for different market places for all our products.
• Collaborate cross-functionally for seamless operations.
• Mail Communication.
• SPF claim.
• Team Building.
Other Job Details-
Education : Graduate (Bachelor Degree)/MBA
English Level : Good English
Experience : Min. 3 Years
Gender : Both
Working days : Monday - Saturday
Timings : 09:00 AM to 06:00 PM
Address :
Shakti Khand-4 , Ghaziabad, UP-201014