Note: This Job is Work from Office only

Teleperformance India (Jaipur) is currently hiring for the position of BPO (Business Process Outsourcing) Executive. We are a leading outsourcing company in the industry, providing exceptional services to clients worldwide. If you are looking for a challenging and rewarding career in the BPO sector, this opportunity is perfect for you.

Note: Excellent English Communication Skills Required and apply if you can relocate to Jaipur

Position: Seller Support Executive & Technical Support Executive

Job Type: Full-time

Location: Jaipur (Rajasthan)

Salary: 27,000 CTC to 38,000 CTC

Process:

·     LinkedIn

·     Amazon

·     Adobe

·     CW

·     Hilton

·     Microsoft

Note: Work from the office from the very first day (Jaipur – Rajasthan).

Responsibilities:

·     Handle inbound and outbound customer calls/chat/emails professionally, providing exceptional customer service.

·     Assist customers with inquiries, complaints, and product support, ensuring prompt resolution.

·     Maintain accurate and detailed records of customer interactions and transactions.

·     Collaborate with team members and other departments to achieve customer satisfaction goals.

·     Stay updated with product knowledge and company policies to effectively address customer needs.

·     Adhere to established scripts, guidelines, and quality standards while communicating with customers.

·     Identify opportunities for process improvement and suggest innovative solutions.

·     Meet individual and team targets to achieve overall business objectives.

·     Ensure compliance with data protection and security regulations.

Requirements:

·     High school diploma or equivalent; bachelor's degree preferred.

·     Proven experience in a BPO or customer service role is an advantage.

·     Excellent verbal and written communication skills in English.

·     Strong problem-solving and decision-making abilities.

·     Ability to multitask, prioritize, and manage time effectively.

·     Proficient in using computers and familiarity with CRM software.

·     Ability to work in a fast-paced and dynamic environment.

·     Flexibility to work in shifts, including evenings, weekends, and holidays.

·     Positive attitude, resilience, and a strong commitment to delivering quality service.

Benefits:

·     Competitive salary package with performance-based incentives.

·     Relocation bonus and 14 days accommodation.

·     Comprehensive training and career development opportunities.

·     Health insurance coverage.

·     Paid time off and sick leave.

·     Fun and inclusive work environment.

·     Opportunities for growth and advancement within the company.

If you are passionate about customer service, possess excellent communication skills, and thrive in a dynamic environment, we would love to hear from you. To apply, please submit your updated resume and a cover letter highlighting your relevant experience.

Only shortlisted candidates will be contacted for further evaluation.

Note: Due to the high volume of applications, we appreciate your patience and understanding that we may not be able to respond to all applicants individually.

#BPOJobs #BPOCareer #BPOHiring #BPOIndustry #CustomerServiceJobs #CallCenterJobs #OutsourcingJobs #JobOpportunity #JobSearch #WorkInBPO #CareerGrowth #JobOpening #NowHiring #JoinOurTeam #WorkLifeBalance