· Mange picking, Packing and Dispatch releasing independently, Daily Productivity monitoring & Improvement’s plan, Record Management for all Outbound (Invoices, E-waybill, and Customer Complaint route cause analysis (RCA))
· Dispatch Planning & coordination with Transporter for vehicles.
· Daily basis focus and priorities Urgent / Important Dispatch Order
· Responsible for all Outgoing Shipments coordination with client.
· Working on customer complaints & having action plan in place.
Close coordination with Internal and external stakeholders for material dispatched e.g. Sales & Marketing Team, After Sales & Service, Sales Logistics, planning and operation
· End to end tracking and follow up for Returnable Delivery Challan with concern area owner.
· Manage Overall Operations, Preparing MIS reports & Monthly KPI Responsible for entire operation
· Maintain 5’S in warehouse Packaging Material, accountability & Coordination with team, Conduct Daily Audit in outbound & Dispatch Process.
· Improvements, Kaizen, Suggestions, Impart training for Skill enhancement to team.