Location: Lucknow (Uttar Pradesh)
Experience: 0 - 0.6 Years
Salary: 15000-20000 INR CTC Per Month
Qualification: Graduate
Specialization: English
Course: B.A
Other Course: ANY GRADUATE
Other Specialization: CUSTOMER SUPPORT EXECUTIVE
Posted On: Feb 24, 2024
Valid Upto: Dec 10, 2024
Job Type: Full Time
Gender: Both Male & Female
Function: BPO
PWD: No
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Company: EMPLOYMENT MANTRAS
Type: Management
Contact Person: SHILPI DIXIT
Email: ixxx@employmentmantras.com
Phone: 79xxxxx09
Website: https://employmentmantras.com/
Address: Jawahar Nagar, Near Tribati Nath Temple