The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to- Greet customers when they walk through the door Ask customers what they are looking for and show them at least three or four models Build rapport through conversation and honest recommendations Ring up sales and arrange for delivery or pick-up of the customer’s order Upsell extra items when appropriate, such as mattress covers and bed frames Invite customers to search our website for coupons and other ways to save money Inform customers of delivery charge and make sure they know we’ll haul away old mattresses "