Skill Certificate Patient Relations - Associate [HSS/Q6102]
Assess patient requirement and act accordingly
Prepare for patient admission, registration & direct patient to accurate unit as per medical advice
Liaise & coordinate with healthcare team for effective patient management
Assist & coordinate during discharge & referral services & TPA services
Maintain interpersonal relationship with patients, colleagues and others
Maintain a safe, healthy and secure working environment
Follow infection control policies & procedures including biomedical waste disposal protocols