Company Description
PVR Ltd. is the most admired multiplex chain in India. Established in 1995, PVR pioneered the multiplex revolution in India and now owns over 750 screens across 160 properties in 65 cities. With superior quality ambiance, technologically updated systems, and best service standards, PVR ensures customer delight and unmatched cinema viewing experiences. Headquartered in Gurugram, Haryana, PVR is committed to providing the best cinema experience to its customers.
Role Description
This is a full-time on-site role for a Service Associate located in Bengaluru. The Service Associate will be responsible for providing excellent customer service, handling customer interactions, assisting with ticketing and concessions, and ensuring a seamless movie-watching experience. The Service Associate will work closely with the team to maintain cleanliness and orderliness in the premises and provide overall support to the operations.
Qualifications
Strong interpersonal and communication skills
Analytical and problem-solving abilities
Prior experience in customer service is beneficial
Basic understanding of finance and cash handling
Ability to work well in a fast-paced environment
Good multitasking skills
High attention to detail
Flexibility to work in shifts, including evenings, weekends, and holidays