Technical support Executive

Job Details

Job Title -

Location(s) : Kanpur Nagar (Uttar Pradesh) Exp : Years Salary : Qualification :
Course : Specialization : Other Acceptable Qualification : Other Acceptable Specizliations :

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Job Description

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About Company

TeamLease Services Limited is an Indian recruitment and human resources services company established in 2002 with its headquarters in Bengaluru, Karnataka. It is publicly traded on both the National Stock Exchange and the Bombay Stock Exchange.

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Technical support Executive

Location: Kanpur Nagar (Uttar Pradesh)

Job Overview

Experience: 0 - 0 Years

Salary: 0-8333 INR CTC Per Month

Qualification: Graduate

Specialization: 0

Course: BCA

Other Course: BCA,BE/B.Tech,BSc,CS

Other Specialization: 0

Posted On: May 29, 2024

Valid Upto: Jun 13, 2024

Job Type: Full Time

Gender: Both

Function: Telecom/IT-Hardware/Tech. Staff/Support

PWD: No

Job Description

Job Summary :

Candidate has to rectify Computer Hardware related calls to our Government Customer located in Kanpur . The job is in house . Our estimated customers are Ordnance Factories ,Indian Institute of Technology , KESCO , Kanpur Nagar Nigam etc.

Answering customer inquiries and listen to their problems/asks
Troubleshooting customer reported problems – Remote support and On-site support.
Identifying root causes for the problems and taking corrective and preventive steps.
Installation of OS and software.
Providing training to the customer on software and solutions.
Product demonstration to customers.
Generating problem reports, logging issues, escalation of critical issues.

Required Skills:

Good reasoning and analytical skills
Good listening skills

Company Info

Company: TL

Type: IT-ITeS

Contact Person: Sushmitha

Email: sxxxxxx@freshersworld.com

Phone: 89xxxxx93

Website: https://www.teamlease.com/

Address: 315, Work Avenue Campus, 77, Jyoti Nivas College Rd, Koramangala Industrial Layout, Koramangala, Bengaluru, Karnataka 560095