Food & Beverage Steward

• To be polite, professional and friendly at all times with customers, clients and colleagues.
• To ensure the highest level of customer care is adhered to at all times.
• To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
• To actively gain customer feedback, pass information gained onto your line manager.
• To promote good safety habits and methods of work
• To assist in all food production areas with basic food preparation in accordance with menu cycle requirements
• To serve customers with hot and cold food and beverages on a counter during service times as appropriate
• To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements
• To assist in the preparation of hospitality as required
• To clean all work areas during and after use and remove all waste to the appropriate area
• To observe and comply with all company and unit procedures relating to cash handling and security, reporting any issues to the catering manager.
• To maintain temperature records as required and to report any variance
• To receive stock, store and check for quality and quantity, ensuring that all stock is dated and rotated.