Shoppers Stop is Hiring Customer Care Associates (Retail Sales) - Fresher Opportunity!

Are you ready to kick-start your career in the dynamic world of retail? Shoppers Stop invites enthusiastic individuals to join our team as Customer Care Associates in Retail Sales. No prior experience required – just bring your passion for customer service and willingness to learn!

Company: Shoppers Stop
Designation: Customer Care Associate (Retail Sales)
Experience: Fresher
Qualification: 12th Pass
Salary: Refer below sheet
Age: Max- 28 Years
Gender: Male & Female both (Preferred Male)
Industries: Retail
Location: Refer below sheet
Communication Skills: Should be good
Job Timing: 9 Hours (Rotational shift)
Documents Required: Qualification Certificate, Aadhaar, PAN, Covid Vaccination certificate (2nd Dose completed), Bank passbook/Cancel cheque, Photo
No. of Requirement: Refer below sheet
Interview Process: Face-to-Face

Job Description:

Customer Engagement:

Welcome and assist customers with their shopping needs.
Build and maintain relationships with customers, ensuring a positive shopping experience.
Provide information about products, promotions, and events happening in-store.

Visual Merchandising:

Assist in arranging merchandise displays according to planograms.
Ensure accurate pricing and tagging of products.
Collaborate with the Visual Merchandising team to create appealing displays.

Sales and Product Knowledge:

Actively promote products through suggestive selling and cross-selling techniques.
Stay updated on product features, fabric details, brands, and current market trends.
Understand customer preferences and offer personalized recommendations.

Stock Management:

Maintain the cleanliness and organization of the sales area.
Conduct regular stock checks and ensure all merchandise is properly tagged.
Report any damaged or defective items to the supervisor.

Security and Vigilance:

Monitor for any suspicious activities such as shoplifting or pilferage.
Ensure all merchandise is tagged with security measures to prevent theft.

Feedback and Reporting:

Provide feedback to supervisors on customer preferences and product performance.
Report any issues or concerns regarding merchandise or store facilities.