Associate Customer Support

Hiring for E Commerce Process.

• Should possess good English verbal skills – B1. Candidate should be able to speak / understand Hindi as well.
• Excellent thought process
• Self-Motivated & Ability to Work Under Pressure
• Customer Centricity
• Should have critical thought process and decision-making capability with focus on accuracy.
• Willingness to Learn
• Skill Set required: Logical Reasoning, Problem Solving, Decision Making, Probing, Comprehension.
• Should be able to display a high level of empathy while dealing with customer problems and humanize the communication aspect irrespective of the channel of interaction.
• All consultants shall fluently speak, write (specific to capturing notes) and comprehend in English and Hindi. 
• Should know basics of computer and knowledge of MS Office (Word, Excel, PowerPoint) and latest operating systems.
• Typing 25 WPM and 80% accuracy.
• Candidates should be open to a shift of 24x7.
• Candidate should be able to work 6 days in a week
• Work Location :- Noida