Customer Relationship Executive

Location: Kolkata (West Bengal)

Job Overview

Experience: 0 - 0 Years

Salary: 18333-24167 INR CTC Per Month

Qualification: 12th Pass

Specialization: Science

Course: Science

Other Course: 12th Pass

Other Specialization: Science

Posted On: Nov 21, 2024

Valid Upto: Nov 21, 2024

Job Type: Full Time

Gender: Both Male & Female

Function: Operations

PWD: No

Job Description

Job Summary :

- Build and maintain strong relationships with customers through regular communication and assistance - Address customer inquiries, concerns, and complaints in a timely and professional manner - Ensure high levels of customer satisfaction through personalized service and attention to detail - Collaborate with internal teams to effectively resolve customer issues and enhance their overall experience - Generate sales leads and upsell products or services to existing customers - Maintain accurate customer records and documentation in the CRM system - Identify and recommend process improvements to enhance the customer experience - Meet and exceed performance targets and goals set by the company.
Company Info

Company: Hamara Jobs

Type: Multisector

Contact Person: Qjobs Support

Email: sxxxxxx@qjobsindia.com

Phone: 81xxxxx33

Website: https://qjobsindia.com/

Address: 3/3/2, Bellandur Gate, Sarjapur Main Road, Bangalore Bangalore KA 560103