Customer Service Executive

Location: North Goa (Uttar Pradesh)

Job Overview

Experience: 2 - 6 Years

Salary: 25000-33333 INR CTC Per Month

Gender: Both

Function: BPO

Job ID: 51949

Post Live On: Feb 27, 2025

Valid Upto: Mar 29, 2025

Job Type: Full Time

PWD: No

Primary Qualification

Qualification:
Graduate

Course:
B.Com

Specialization:
0

Additional Info

Open to Hire Local Candidates:

Working Hours:

Accomodation:

Mandatory Requisite:

Job Description

Job Summary :

Should be from Freight / Logistics company only. To Support and coordinate with sales department Shipment confirmation & follow-up with respective stakeholders.

Roles & Responsibilities :

• Coordinating with local customers for cargo and maintaining the LCL/FCL shipment sheets with respect to stuffing, Sailing, and delivery of cargo.

• Updating correct entries in the system with respect to rates, internal notes, and CFS

• Preparing and updating DSR post shipments vessel details to the customer until the shipments reach the final destinations.

• Follow up with the clients to get the booking confirmed.

• Coordinating with overseas agents upon the requirement

• Coordinating with operations, and planning desk for operational matters.

• Timely submission of rates

• Coordinating with the internal department for SI, invoices, BLS, pricing, etc

• Monitoring Releasing of BL

• Coordinating with Carriers for container transshipments details

• Coordinate with CHA & sending invoice to the customer

Company Info

Company: Teamlease Services Pvt. Ltd.

Type: IT-ITeS

Contact Person: Sushmitha

Email: fxxxxxxxxxxxx@teamlease.com

Phone: 88xxxxx02

Website: https://www.teamlease.com

Address: 315 Work Avenue Campus, Ascent Building, #77, Koramangala Industrial Layout, Jyothi Nivas College Road, Koramangala