Job Title: Customer Relationship Executive
Overview:
Seeking a proactive and customer-focused professional to enhance satisfaction, build relationships, and support sales through effective communication and problem-solving.
Key Responsibilities:
- Customer Interaction: Greet, assist, and resolve inquiries professionally.
- Relationship Building: Maintain customer relations, follow up, and analyze feedback.
- Sales Support: Guide purchases, upsell, and stay updated on promotions.
- Record Keeping: Maintain CRM data, track interactions, and generate reports.
- Team Collaboration: Align with sales/marketing, contribute to improvements, and mentor new members.
A customer-first mindset and teamwork are essential for success in this role.