Customer Care Associate

Location-Thane (Central and Harbor line)

Qualification and Experience

• Higher secondary and above
• Freshers or Experienced

Key Requirements:

• Hindi and English Communication skills
• Basic Knowledge of Computers
• Positive attitude and willingness to learn.
• Ability to work in a team.
• Customer Focused

Additional Benefits

• Provident Fund
• Insurance Benefits
• Monthly Incentives

Key Job Responsibilities:

• Handle incoming customer queries over call, email, or chat.
• Provide accurate information regarding products or services.
• Resolve customer complaints efficiently and professionally.
• Maintain a high level of customer satisfaction.
• Update customer information in the database.
• Ability to work in a team.

Why Join Us?

• Supportive women-led environment.
• Opportunities for learning and growth.