Understand the client requirement, coordinate with them and issue the best airfares  

Search and compare airfares using GDS systems 

Book, block, and issue domestic and international air tickets

Reconfirm bookings, handle cancellations, reissues, refunds, and itinerary changes

Research on different destinations domestically and Internationally. 

Search and collaborate for hotels.

Coordinate with airlines for fare rules, flight schedules, and special service requests (SSRs)

Assist clients via calls and emails, providing fare options, ticketing support, and travel advice

Ensure accuracy in passenger details and ticketing documentation

Maintain updated records of all bookings and transactions

Work closely with the sales and customer service teams to ensure seamless travel planning