Job Title: Front Desk Receptionist
Company: Prithvi Hotels Guj Pvt. Ltd.
Location: Maninagar, Ahmedabad
Job Type: Full-time
Experience Required: 1–3 years preferred
Salary: As per industry standards

Job Summary:

Prithvi Hotels Guj Pvt. Ltd. is seeking a courteous, professional, and customer-focused Front Desk Receptionist to be the first point of contact for our guests. The ideal candidate will be responsible for managing front desk operations, ensuring smooth check-in/check-out procedures, and providing exceptional hospitality service.

Key Responsibilities:

• Greet and welcome guests with a warm, professional attitude

• Handle check-in and check-out processes efficiently

• Manage room bookings, cancellations, and reservations via hotel software

• Answer incoming calls and redirect them appropriately

• Provide information about hotel services, local attractions, and directions

• Maintain guest records and process payments accurately

• Address guest concerns or complaints promptly and politely

• Coordinate with housekeeping and other departments for guest requests

• Keep the reception area tidy and presentable

• Handle administrative tasks such as filing, printing, and data entry

Requirements:

• Proven work experience as a receptionist or in hospitality/customer service

• Proficiency in MS Office and hotel management software (e.g., IDS, Opera, or similar)

• Excellent communication skills in English, Hindi, and Gujarati

• Pleasant personality with a professional appearance

• Ability to multitask and remain calm under pressure

• High school diploma or equivalent (Diploma in Hospitality preferred)

• Flexibility to work shifts, weekends, and holidays

Why Join Us?

• Friendly and professional work environment

• Growth and learning opportunities in the hospitality industry

• Convenient location in the heart of Maninagar, Ahmedabad

To Apply:
Email your updated resume to [your email] or call [your contact number] for more details.
Only shortlisted candidates will be contacted.