Position Title:         Mess Boy

Reports To:            Supervisor

Location:               Ratnagiri,Jaygad Maharashtra

Role Description:

Responsible for delivery of Counter services with the satisfaction of customer and client

Key Responsibilities

-       To report for duties well-groomed and in proper uniform (Haircut, Nails, Uniform, Shoes, Pad, pencil etc.)

-       Attend briefing before start of shift and debriefing at the end of shift

-       Check the menu and note special instructions from the supervisor at the beginning of the day

-       To do all ‘mis end place’ correctly before the service time to ensure agreed standards of service

-       Provide food and beverage services in a proper manner

-       Speak in a empathetic tone and communicate all information to his supervisor 

-       Keep track of all food services made during his shift by maintaining proper service delivery and clearance records at the site

-       Maintain a clean and neat work environment

-       Take proper handover at beginning of shift and give correct handover before leaving (including service and clearance cards)

-       Ensure proper mis-end-place, and see that clean, dry and proper equipment is used as per the SOP laid down

-       Any other duty as instructed by his immediate Supervisor/Manager from time to time

Key Competencies:

-       Previous food handling experience in a corporate environment

-       Excellent grooming and personal presentation

-       Good communicator, friendly and receptive to client’s needs

-       Customer service orientation

-       Punctuality and accurate time keeping

-       Ability to work unsupervised and show initiative

-       Ability to work as part of a team