Responsibilities:
•    Respond to customer queries and customer's concern
•    Making outbound calls to Customers and Employers 
•    Provide support for data collection to enable Recovery of the account for end user.
•    Maintain a deep understanding of client process and policies
•    Reproduce customer issues and bring up product bugs
•    Provide excellent customer service to our customers
•    You should be responsible to exhibit capacity for critical thinking and analysis.
•    Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment.