About Square Business Services

Established in 2012, Square Business Services Pvt Ltd is a prominent provider of professional services based in Hyderabad, India. Originally focusing on skill development and staffing, we have evolved into the preferred recruitment partner for numerous corporations in the twin cities. Our expertise spans finance & accounting, BPO, customer experience, and various other professional domains, catering to both domestic and international sectors. With a workforce exceeding 10,000 and certifications in ISO 9001 & 27001, we are dedicated to delivering exceptional service and surpassing expectations.

Job Description

Join our team as a Customer Support Executive where you'll play a vital role in ensuring our customers receive prompt and high-quality assistance. Your responsibilities include resolving customer queries efficiently, explaining company policies and benefits, and maintaining overall customer satisfaction. Here's what the role entails:

Role & Responsibilities

• Handle inbound and outbound customer calls.

• Resolve customer queries effectively and efficiently.

• Maintain accurate records of customer interactions.

• Deliver professional communication and ensure customer satisfaction.

• Work closely with the team to achieve process targets.

Eligibility Criteria

• Qualification: Graduate in any stream (pursuing candidates not eligible).

• Freshers are welcome.

• Good communication skills in English & Hindi.

• Willingness to work in rotational shifts (only day shifts for female employees).

What We Offer

• Spot offers through walk-in drives.

• Training and career growth opportunities.

• Safe work environment with no night shifts for female employees.

Work Location:
Square Business Services Pvt. Ltd., Floor 7, CBD Block C, Sector - 21, Naya Raipur