Student Engagement: Initiate contact with prospective students through calls, emails,
and messaging platforms to understand their requirements and interests.
 Profile Evaluation: Assess the student’s academic background, career goals, and
eligibility for specific online graduation and post-graduation programs.
Program Counselling: Provide detailed guidance on available university programs,
including course structure, duration, fee details, and career prospects.
 Process Coordination: Assist students throughout the admission cycle—right from
program selection and documentation to application submission and final enrollment.
 CRM Management: Maintain up-to-date records of all student interactions, queries,
and follow-ups using the company’s CRM software.
 Target Achievement: Work towards achieving daily and monthly conversion targets
while maintaining high levels of student satisfaction.