As Administration Manager will oversee and manage the day-to-day administrative operations of an eye care facility or hospital. This role ensures smooth functioning of patient services, compliance with healthcare regulations, and efficient coordination between clinical and non-clinical departments. The ideal candidate should have strong leadership, organizational, and communication skills, with experience in healthcare administration and a focus on ophthalmology services.

Key Responsibilities:

• Operational Management:
  • Supervise front office, patient registration, billing, and scheduling processes.
  • Ensure efficient patient flow and minimize waiting times.
• Compliance & Quality Assurance:
  • Maintain adherence to healthcare standards, NABH/JCI accreditation requirements, and local regulations.
  • Implement and monitor quality control measures for patient safety and service excellence.
• Financial Administration:
  • Oversee budgeting, expense control, and revenue cycle management.
  • Coordinate with finance teams for accurate billing and insurance claims processing.
• Human Resource Management:
  • Recruit, train, and manage administrative staff.
  • Conduct performance evaluations and ensure staff development.
• Inventory & Facility Management:
  • Monitor procurement and stock of ophthalmic equipment, lenses, and consumables.
  • Ensure maintenance of infrastructure and medical equipment.
• Patient Experience & Customer Service:
  • Address patient grievances and ensure high satisfaction levels.
  • Develop strategies for improving patient engagement and loyalty.
• Coordination with Clinical Teams:
  • Support ophthalmologists and optometrists in scheduling surgeries and consultations.
  • Facilitate coordination between diagnostic, surgical, and outpatient departments.