GSA F&B Service refers to a Guest Service Associate in Food & Beverage Service, a hospitality role focused on delivering excellent dining experiences by managing guest interactions, taking orders, serving food/drinks, and maintaining service standards in hotels, resorts, and restaurants. Key duties include greeting guests, making recommendations, handling service operations (setup, clearing), ensuring cleanliness, coordinating with kitchen staff, and managing billing, requiring strong customer service, communication, and stamina.
Key Responsibilities:
- Guest Interaction: Warmly greet, seat, and assist guests with menu choices and beverage selections.
- Order Management: Accurately take and serve food and beverage orders.
- Service Standards: Ensure proper table settings, timely service, and efficient clearing/resetting.
- Knowledge: Be knowledgeable about menu items, cocktails, and promotions.
- Problem Solving: Address guest concerns and special requests promptly.
- Hygiene & Safety: Maintain cleanliness and follow food safety guidelines.
- Teamwork: Coordinate with kitchen and support other staff during events.
- Physical Demands: Be prepared to stand, walk, lift, and carry items for extended periods.