Location: Mumbai / Bangalore / Hyderabad

What You'll Do

• Lead all training programs for professionals offering home cleaning services in allotted city
• Develop and refine training content, ensuring it aligns with industry standards and best practices
• Provide hands-on training and support to professional partners on standard operating procedures (SOPs) to ensure the delivery of high-quality services
• Implement strategies to improve service quality through training interventions
• Lead a team of professionals, providing guidance and support to ensure consistent training delivery across all locations
• Monitor and evaluate the effectiveness of training programs, making necessary adjustments to meet evolving business needs
• Collaborate with cross-functional teams to identify training needs and develop targeted solutions to address gaps
• Stay updated on industry trends and best practices in training and development for blue-collar workers

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What We Nee

• Bachelor's degree in Hospitality Management, Business Administration, or related field
• 3+ years of experience in top-tier Hotels, Facility Management, or Startups, with a focus on training and development
• Strong leadership and communication skills, with the ability to inspire and motivate team
• Proven experience in managing teams of professionals, preferably in hotels or facilities management
• Demonstrated expertise in developing and delivering training content for blue-collar workers
• Excellent organizational skills with the ability to prioritize and manage multiple tasks simultaneously
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
• Passion for delivering exceptional customer experiences and driving continuous improvement