The Sales Coach will be responsible for enhancing the performance of sales professionals through targeted coaching, training, and enablement. This role goes beyond traditional training deliveryit focuses on building active selling capabilities, supporting pitch development, handling real-time escalations, and being a trusted performance partner to the sales team (New & Modernized business).

• Sales Coaching & Enablement
• Deliver structured coaching sessions focused on active selling skills, consultative selling, and customer engagement.
• Observe sales interactions and provide actionable feedback to improve effectiveness.
• Support sales employees in developing personalized growth plans.

Training & Capability Building

• Design and facilitate training modules on sales fundamentals, strategic selling, and Schindler's value proposition.
• Conduct refresher sessions and skill boosters based on performance gaps and business needs.
• Collaborate with L&D and Sales Excellence teams to align training with business priorities.

Pitch Support & Escalation Handling

• Assist sales teams in preparing and refining customer pitches and presentations.
• Join key customer meetings when needed to support delivery and positioning.
• Act as a sounding board and problem-solver for sales escalations, working with cross-functional teams to resolve issues.

Performance Partnering

• Analyse sales performance data to identify trends, strengths, and areas of improvement.
• Partner with Sales Managers to co-create action plans for underperforming team members.
• Promote a culture of continuous learning and accountability.

Cross-functional Collaboration

• Work closely with Marketing, Product, and Operations to ensure sales teams are equipped with the latest tools, insights, and messaging.
• Advocate for sales team needs and feedback in organizational forums.

Skills Required:

• Strong understanding of sales processes and customer dynamics
• Excellent coaching, facilitation, and interpersonal skills
• Ability to influence without authority and build trust
• Problem-solving mindset with a hands-on approach
• Emotional intelligence and sensitivity to team dynamics
• Analytical mindset with ability to measure training ROI.
• High energy, self-driven, and adaptable to diverse learners
• Strong facilitation & presentation, content design, influencing, and communication.

Professional Experience:

• Minimum 10 years+ experience in sales or sales training, in manufacturing or similar B2B technical sales industries.
• Proven track record in developing sales capability and driving performance outcomes.

Education:

Graduate (essential); PG in Sales/Marketing/Business (preferred)