C&M-Digital Foundry-Salesforce Functional BA-Consultant

Location: Bengaluru / Bangalore (Karnataka)

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Job Overview

Experience: 3.0 - 6.0 Years

Salary: As Per Industry

Gender: Both Male & Female

Function:

Job ID: 73855

Post Live On: Mar 14, 2026

Valid Upto: Apr 13, 2026

Job Type: PermanentJob

PWD: 0

Primary Qualification

Qualification:
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Course:
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Specialization:
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Additional Info

Open to Hire Local Candidates:

Working Hours:

Accomodation:

Mandatory Requisite:

Job Description

Job Summary :

Summary

 Position Summary

Customer

The Customer Team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, GenAI, transformative technologies, and creative design. We enable Deloitte client service teams to enhance customer experience and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital product and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects, balancing business strategy, technology, creativity, and ongoing managed services to help solve the biggest problems that impact customers, partners, constituents, and the workforce. We also offer Business Process as a Service, enabling organizations to streamline operations and achieve greater efficiency through scalable, technology-enabled managed insights that guide ongoing transformation and operational excellence.

Position Summary

 Level: Consultant or equivalent

As an experienced Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines. Need-basis you will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements.

Work you'll do:

  • Practitioners will integrate and learn from talented colleagues who have focused around
  • core domains that we may not have had visibility into.
  • Our move towards integrated solutions demands that everyone adopt a growth
  • mindset and invest in expanding their understanding of what we bring to the
  • marketplace.
  • Practitioners will be able to develop skills in a Portfolio that represents the unification of
  • the some of the most diverse, globally recognized brands and businesses in the career development

The team:

OurDigital Foundry Operate & Innovations(DFO&I) team partners with organizations to rapidly design, build, and scale digital products and experiences that drive business growth and elevate customer engagement. As a multidisciplinary group of strategists, designers, engineers, and operations specialists, we deliver end-to-end solutionsfrom initial concept and agile development to ongoing digital operationsenabling clients to experiment, iterate, and scale digital initiatives with confidence and agility. We support clients across domains such as strategy, commerce, marketing, sales, and service, helping them realize their digital ambitions through flexible, scalable teams. Our expertise spans the full digital lifecycle, including customer research, experience design, platform development, content production, and marketing automation. By bridging the gap between strategy and execution, we empower organizations to achieve measurable outcomes and deliver exceptional customer experiences in an ever-evolving digital landscape.

Qualifications

 Must Have Skills/Project Experience/Certifications:

  • 3 - 6 years of hands-on experience in consulting/ industry experience
  • Analyze business requirements to identify gaps and translate requirements into functional user stories
  • Document business requirements in form of Epics and user stories, groom them with required stakeholders and get them approved from the client
  • Conduct requirement prioritization sessions with the client, maintain a healthy product backlog and effectively manage both product and sprint backlogs
  • Formulate techniques for effective Product Backlog Management and make sure goals, scope and product domain are understood by every member in the Scrum Team properly
  • Demo the working solutions to the business stakeholders, address questions and document feedback into the product backlog to be developed in the next build cycle
  • Work with development teams to share product vision, clarify queries, resolve issues & provide solutions
  • Develop and maintain all documents and deliverables for clients for all phases of the project to substantially build the system functionalities
  • Prepare and conduct knowledge transfer sessions for the application support team
  • Should have very good communication and presentation skills
  • Should have very good salesforce.com product knowledge and well versed with administration skills
  • Experience in implementing one of the Salesforce Clouds (Sales/ Service/ Marketing)
  • Expertise in writing user stories to communicate effectively to the offshore and onsite teams
  • 2 years of experience as Salesforce Business Analyst
  • Experience in leading functional teams, bridging cross application gaps and communicate effectively across stack
  • Experience to provide salesforce designs using configuration/customization
  • Familiarity in leveraging Agile project methodologies, for full lifecycle implementations
  • Experience in building RFP/RFI for SFDC implementation opportunities and building presales collateral
  • Experience in Functional testing of SFDC implementations using various testing methodologies

Good to Have Skills/Project Experience/Certifications:

  • Salesforce Sales Cloud or Service Cloud Certification or Marketing Cloud or PD1
  • Hands on experience in Requirement management tools like JIRA, ALM, ServiceNow, etc...
  • Experience with integration and configuration
  • Experience with Salesforce tools like Workbench, Salesforce Inspector, etc...

Education:

  • B.E./B.Tech/MCA/MBA/MS or equivalent.

Location:

  • Bengaluru/Hyderabad/Pune/Chennai

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .

Benefits To Help You Thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financiallyand live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 323046
Company Info

Company: Monster.com (India) Private Limited

Type: IT-ITeS 

Contact Person: Foundit

Email: ixxx@foundit.in

Phone: 80xxxxx11

Website: https://www.foundit.in/

Address: Wing B, 6th Floor, Smartworks, Aurobindo Galaxy, Plot No 01, Sy. No 83/1, TSIIC, HITECH City, Raidurg, Hyderabad, Telangana, 500081