Service Delivery

Location: Mumbai (Maharashtra)

Join Our Whatsapp Channel

Job Overview

Experience: 0.0 - 0.0 Years

Salary: As Per Industry

Gender: Both Male & Female

Function:

Job ID: 73902

Post Live On: Mar 14, 2026

Valid Upto: Apr 13, 2026

Job Type: PermanentJob

PWD: 0

Primary Qualification

Qualification:
0

Course:
0

Specialization:
0

Additional Info

Open to Hire Local Candidates:

Working Hours:

Accomodation:

Mandatory Requisite:

Job Description

Job Summary :

Job Description

1 Handling complaint management right from acknowledging the call received from call centre to closing the call in ServIT

2 Daily review of pending complaints

3 Escalating the complaints to SDH/AM wherever any support is required for resolving the complaint

4 Rendering PMS as per schedule generated through system and achieving PMS adherence as per division target

5 Arranging to send defective material back

6 Raising warranty claims wherever applicable

Submission of offers for NON AMC i.e Spares & R&S as per company guidelines and policies and booking and billing the orders

Company Info

Company: Monster.com (India) Private Limited

Type: IT-ITeS

Contact Person: Foundit

Email: ixxx@foundit.in

Phone: 80xxxxx11

Website: https://www.foundit.in/

Address: Wing B, 6th Floor, Smartworks, Aurobindo Galaxy, Plot No 01, Sy. No 83/1, TSIIC, HITECH City, Raidurg, Hyderabad, Telangana, 500081