Clean and maintain assigned areas.

Role Summary:

·         Ensure that the areas cleaned are in done so in accordance with the company policy.

·         Communicate damages and problems to the superior.

·         Maintain courteous terms with all guests and co-workers.

Responsibilities:

·         Read the notice board daily and attend briefings.

·         Be conversant with the hotel facilities, services and respond appropriately to guest enquiries.

·         Clean and maintain the assigned areas such as guest rooms, corridors and public areas to the required standard.

·         Perform daily cleaning of the guest rooms and turning down service.

·         Attend to special services required by the guest such as shoe shine, baby cots, etc.

·         Replenish guest supplies and amenities.

·         Ensure on the security and care of guest belongings and hotel property. Report any suspicious happening to the superior immediately.

·         Assume responsibility of the master keys issued and deposit them at the end of the shift.