"DELHIVERY LIMITED"

• Manage end-to-end last mile delivery operations at the dispatch center
• Oversee daily shipment planning, processing, and execution
• Handle dispatch center activities including allocation and routing of shipments
• Supervise, guide, and monitor delivery executives and support staff
• Ensure proper scanning, loading, and timely dispatch of shipments
• Plan delivery routes to optimize time, cost, and efficiency
• Coordinate with warehouse, transport, and customer support teams
• Track shipments and resolve delivery issues, delays, and escalations
• Conduct audits to ensure operational accuracy and compliance
• Manage COD collections and ensure proper cash reconciliation
• Monitor team performance and ensure productivity targets are met
• Maintain operational reports and documentation
• Ensure adherence to SOPs, safety standards, and company policies
• Improve processes to enhance efficiency and service quality
• Ensure maximum on-time delivery and customer satisfaction