About the Role : Machaxi is looking for energetic and result-oriented sales callers who can convert enquiries into swimming memberships. The role involves speaking with potential customers, booking trial sessions, following up consistently, and converting leads into long-term memberships.
Key Responsibilities
- Call interested customers who have shown interest in Machaxi swimming programs
- Explain swimming membership plans and batch details clearly
- Book trial sessions and ensure high show-up rates
- Follow up consistently with leads via calls and WhatsApp
- Convert trials into paid memberships
- Maintain lead status and updates in CRM or Google Sheets
- Achieve weekly and monthly sales targets
- Coordinate with center managers and coaches when required
Requirements
- Strong communication skills in English and Hindi/Kannada
- Comfortable with sales targets and daily calling
- Energetic, persuasive, and confident personality
- Prior experience in telecalling, sales, counselling, or customer handling preferred
- Ability to handle objections professionally
- Basic knowledge of Google Sheets/CRM tools is a plus
- Weekend availability preferred
Key Performance Indicators (KPIs)
- Number of trial sessions booked
- Trial attendance rate
- Membership conversion rate
- Revenue generated
- Follow-up discipline and CRM updates