"SRINIVASA SUPPLY CHAIN SOLUTIONS PRIVATE LIMITED"

BENIFITS: Include ESi and Epf
 

Key Responsibilities:

• Respond to customer inquiries through phone, email, and other communication channels.
• Handle customer complaints and provide timely resolutions.
• Coordinate with warehouse, logistics, and transport teams to ensure smooth order processing.
• Track shipment status and provide delivery updates to customers.
• Maintain accurate customer records and update order details in the system.
• Prepare customer service reports and maintain documentation.
• Ensure high levels of customer satisfaction by providing professional support.
• Follow up with customers regarding pending orders and service requests.
• Work closely with internal teams to resolve operational issues.
• Adhere to company policies and service quality standards.