The Merchandiser is responsible for coordinating customer orders from development to shipment, ensuring timely execution, quality compliance, cost control, and effective communication with buyers and internal departments.
 

Key Responsibilities

• Manage customer orders from product development through production and final shipment.
• Coordinate with buyers, suppliers, production, quality, planning, and logistics teams to ensure timely order execution.
• Monitor production schedules and follow up to ensure on-time delivery of orders.
• Liaise with customers to understand requirements, provide order updates, and resolve queries.
• Coordinate product development activities, including sample preparation, approvals, and revisions.
• Ensure compliance with customer specifications, quality standards, and company requirements.
• Prepare and maintain merchandising documentation, including purchase orders, costing sheets, order status reports, and shipment details.
• Monitor raw material availability and coordinate procurement to avoid production delays.
• Track order costs and support cost optimization while maintaining product quality.