• Customer Support Executive Hiring

  Hiring Company: Rashna Digital Solutions Pvt. Ltd.
  Shift: Day Shift

  Eligibility Criteria

• Education: Minimum 12th Pass or Graduate in any stream.
• Experience: 10–11 months of prior experience in a BPO or Customer Service environment is mandatory.
• Language Proficiency: Excellent fluency in Telugu with manageable/conversational proficiency in English.

Job Responsibilities

Handle customer inquiries and provide timely, accurate resolutions. Deliver excellent customer service through effective communication in Telugu and English. Resolve customer concerns while maintaining service quality standards. Accurately document customer interactions and follow company processes. Coordinate with internal teams to ensure prompt issue resolution and customer satisfaction.

Required Skills

Strong verbal communication and active listening skills. Basic computer proficiency and familiarity with customer support systems. Good problem-solving and customer-handling abilities. Positive attitude with the ability to work in a fast-paced environment. Strong interpersonal skills and a customer-centric approach.