IMPRESARIO SOCIAL is seeking enthusiastic, customer-centric, and service-oriented individuals to join its Food & Beverage Service team. The role is responsible for delivering an exceptional guest experience by providing prompt, courteous, and professional service in a dynamic and fast-paced restaurant environment. This position offers excellent learning opportunities, structured training, and a rewarding career path with one of India's leading hospitality brands.

Required Skills

• Excellent communication and interpersonal skills.
• Customer-focused attitude with a pleasant and professional personality.
• Strong teamwork and collaboration skills.
• Ability to work efficiently in a fast-paced, customer-facing environment.
• Willingness to work rotational shifts, weekends, and public holidays.
• Positive attitude, adaptability, and commitment to delivering exceptional guest service.

Key Responsibilities

• Welcome and assist guests in a warm and professional manner, ensuring an outstanding dining experience.
• Present menus, explain food and beverage offerings, and provide recommendations based on guest preferences.
• Accurately take food and beverage orders and ensure timely, efficient service.
• Serve food and beverages in accordance with company service standards and hygiene protocols.
• Coordinate effectively with kitchen, bar, and support teams to ensure seamless restaurant operations.
• Prepare and maintain dining areas, including table setup, clearing, and resetting, to ensure cleanliness and presentation standards.
• Support buffet, banquet, and special event service, where applicable.
• Assist guests with billing and payment processes while ensuring accuracy in transactions.
• Address guest queries and resolve service concerns promptly and professionally to ensure customer satisfaction.
• Maintain compliance with food safety regulations, hygiene standards, and Standard Operating Procedures (SOPs).
• Contribute to a positive team environment and support daily operational requirements.