Job Summary :
We are looking for a confident, customer-focused, and sales-oriented Counter Sales Executive to join a reputed retail jewellery showroom. The ideal candidate should have relevant experience in jewellery showroom sales, excellent customer-handling skills, and good communication in English.
Key Responsibilities
- Attend to customers at the showroom and understand their jewellery requirements.
- Assist customers in selecting jewellery according to their preferences, occasion, and budget.
- Explain jewellery designs, product features, quality, pricing, and other relevant details.
- Handle counter sales and ensure a smooth and professional customer experience.
- Achieve individual and showroom sales targets.
- Build strong relationships with existing and prospective customers.
- Follow up with customers and convert enquiries into sales.
- Maintain proper product display, cleanliness, and presentation at the sales counter.
- Coordinate with the billing and inventory teams for smooth order processing.
- Handle customer queries and resolve basic concerns professionally.
- Maintain accurate customer and sales-related records.
- Support promotional activities, new product launches, and showroom campaigns.
- Follow all showroom policies, SOPs, security procedures, and operational guidelines.
- Maintain professional grooming and a customer-friendly approach at all times.
Required Skills
- Good communication skills in English.
- Strong customer-handling and interpersonal skills.
- Good sales, presentation, and convincing abilities.
- Target-oriented and result-driven approach.
- Basic knowledge of jewellery products, designs, and sales processes.
- Good negotiation and relationship-building skills.
- Confident, presentable, and professional personality.
- Ability to work effectively in a team and handle customers professionally.