Key Responsibilities

• Welcome customers, understand their requirements, and provide a personalized showroom experience.
• Conduct vehicle presentations, demonstrations, and test rides to drive purchase decisions.
• Maintain accurate customer information and interactions in the DMS.
• Achieve monthly vehicle sales targets and identify finance, apparel, and accessories opportunities.
• Manage post-booking activities, including vehicle allocation, invoicing, insurance, and payment coordination.
• Coordinate finance documentation, track loan applications, and keep customers updated on status.
• Plan and coordinate vehicle deliveries based on stock availability and customer requirements.
• Coordinate with RTO, Insurance, Finance, and Logistics teams for smooth delivery execution.
• Recommend suitable apparel and accessories based on customer needs and achieve sales targets.
• Support lost-case analysis and identify opportunities to improve sales conversion.
• Ensure high customer satisfaction through effective coordination, timely communication, and smooth execution of the entire sales process.