Job Description of Flipkart CT :- 

Roles & Responsibilities:

• Handle seller queries through calls, chats, and emails for the Flipkart CT process. 

• Ensure customer satisfaction by resolving issues efficiently and professionally. 

• Manage order-related concerns. 

• Maintain accurate call logs and case updates while adhering to quality and productivity standards. 

• Collaborate with internal teams to ensure smooth communication and issue resolution. 

Eligibility Criteria:

• Excellent communication skills in English & Hindi (spoken and written). 

• Education: Must be Graduate (any stream). 

• Experience: Freshers and experienced candidates can apply. 

• Comfortable with 24/7 rotational shifts (9 working hours including 8 productive hours + 1 hour break). 

• 6 days working, 1 rotational week off. 

• There will be a two weeks On-the-job training provided (certification required post-training).  Post training candidate needs to clear the assessment test for the work opportunity

Interview Process:

1. HR Evaluation 

   Aptiverse test

2. Operations Evaluation 

3. Client Evaluation

Employment Type: Full-time

Work Mode: Work from office