Customer Service Associate

Location: Darjeeling (West Bengal)

Job Overview

Experience: 0 - 0 Years

Salary: 11615-15000 INR CTC Per Month

Gender: Male

Function: Retail Sales Associate

Job ID: 80091

Post Live On: Sep 12, 2026

Valid Upto: Oct 12, 2026

Job Type: Apprenticeship

PWD: No

Primary Qualification

Qualification:
12th Pass

Course:
Any 12th Pass

Specialization:
Any 12th Pass

Additional Info

Open to Hire Local Candidates:
Same District

Working Hours:
Day & Night Rotational

Accomodation:
Not Provided

Mandatory Requisite:
Smart Phone,

Job Description

Job Summary :

Performance Incentives will be provided based on the store’s performance and applicable company policies.


Key Responsibilities

  • Customer Service: Greet customers, answer phone calls, handle inquiries, and locate over-the-counter (OTC) products.
  • Sales & Billing: Operate cash registers, process payment transactions, and handle pharmacy billing software accurately.
  • Inventory Management: Restock shelves, check stock levels, receive incoming shipments, and remove expired or damaged goods.
  • Prescription Support: Assist the pharmacist in organizing, labeling, or retrieving prescriptions while routing clinical or medical questions to the pharmacist.
  • Store Maintenance: Keep the sales floor, counters, and storage areas clean, hygienic, and organized according to safety standards. 
     
Company Info

Company: Optival Heath Solutions Private Limited

Type: Retail

Contact Person: Debabrata Mondal

Email: dxxxxxxxxxx@medplusindia.com

Phone: 91xxxxx03

Website: https://www.medplusindia.com

Address: 76, Military Rd, Panjavilla, Jagarata Pally, Deshpriya Nagar, Belghoria, Kolkata, West Bengal 700056