Required Skills

• Excellent verbal and interpersonal communication skills.
• Professional and presentable personality.
• Basic knowledge of computer systems and applications.
• Good proficiency in handling mobile phones and tablets.
• Strong customer handling and relationship management skills.

Key Responsibilities

• Handle customer inquiries, requests, and service-related concerns professionally.
• Assist customers by providing accurate information about products and services.
• Maintain positive customer relationships through effective communication and timely support.
• Coordinate with internal teams to resolve customer issues and ensure smooth service delivery.
• Maintain and update customer information and service records using computer systems, mobile phones, or tablets.
• Follow up with customers regarding service requests, appointments, and pending requirements.