General Manager – Country INN Patna

Key Responsibilities

• Lead the overall operations and business performance of the hotel.
• Drive revenue, profitability, occupancy and GOP through effective commercial strategies.
• Ensure exceptional guest experience and consistent luxury hospitality standards.
• Lead, mentor and develop the hotel leadership and operational teams.
• Drive sales, local market penetration, corporate accounts and MICE business.
• Ensure effective cost control, budgeting and financial discipline.
• Maintain high standards of service, quality, safety, hygiene and compliance.
• Build strong relationships with key guests, owners, corporate partners and local stakeholders.
• Monitor guest feedback, online reputation and service recovery.
• Ensure effective coordination across Rooms, F&B, Engineering, HR, Finance and Sales.
• Prepare and present business reviews, forecasts and action plans to corporate leadership.
• Represent the hotel and brand within the Patna market and wider Bihar hospitality ecosystem.

Candidate Profile

• Strong experience in hotel operations, preferably in Midscale/Upscale hotels.
• Proven experience in managing a full-service hotel with strong commercial accountability.
• Strong P&L, revenue management and business development understanding.
• Excellent leadership, communication and stakeholder-management skills.
• Strong knowledge of the Patna/Bihar market and established local business relationships preferred.
• Hands-on, guest-centric and commercially focused leader.