Job Details

• Shift: 3:00 PM to 12:00 AM
• Language Requirement: Odia & Hindi
   

Key Responsibilities

• Handle inbound customer calls professionally and courteously.
• Understand customer queries and provide accurate and timely assistance.
• Resolve customer concerns effectively while maintaining a positive customer experience.
• Maintain accurate call records and customer information.
• Follow company guidelines and standard customer service procedures.
• Communicate effectively with customers in Odia and Hindi.
• Maintain service quality and meet assigned performance standards.