Requirement:

 Bachelors degree

 A minimum of 06 Months -2 years of proven experience in a customer service position in BFSI, Banking Sales,Telecalling ,Outbound Process..

Position : Customer Care Executive (Female Experienced Only)

Job Description:

 Ensure Cross selling of product as per the target in the Branch Through Tele calling & Activating Existing Customer for Gold Loans

 Lead Generation for cross sell product at Branch and ensure the conversion.

 Coordinate with different product managers for closure.

 Supervising day-to-day operations the customer service department.

 Responding to customer service issues in a timely manner.

 Creating effective customer service procedures, policies, and standards.

 The MIS report to RO and ensure the targets are met

.  Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.

 Maintaining accurate records and documenting all customer service activities and discussions.

 Assessing service statistics and preparing detailed reports on your findings.

 Hiring and training new customer care Executive

 Staying informed on the latest industry techniques and methods.

Interested Candidate Kindly share the Updated Profile to or Whats app HR Manager Parthiban 8138011077 Call Contact Below Address or Contact Below HR Details...