Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
1. Leadership:
a. Setting goals for the café team.
b. Monitoring employees to ensure performance expectations are met.
c. Taking charge of cafe operations.
d. Deliver 100% smooth operations to achieve consistent and great service and product standards.
2. Planning & Execution:
a. Developing measures to reach sales targets and increase profits.
b. Ensures all employees have proper supplies, equipment, and uniforms.
c. Ensures Compliance with all cafe policies, standards, and procedures.
3. Business Requirements:
a. Providing innovative ways to reduce wastage and all costs in his shift.
b. Dealing with customer service issues, staff handling, & safety issues.
c. Assists in supervising daily shift operations.
d. Handle employee questions and concerns.
Required Knowledge, Skills, and Abilities
1. P&L Management:
a. Understanding of profit and loss statement
b. Handling the P&L statement of the cafe independently
2. Communication Skills:
a. Candidate is able to talk fluently & properly in Hindi & English
b. Empathetic listener towards team and customers
3. Team Management:
a. Motivating and inspiring the team to achieve targets
b. Hiring, handling team issues and attrition
4. Profitability
a. Must know how to control wastage
b. Should be aware of how to do sales-building idea
Interested candidates can share their cv at- mamta@chaayos.com