JOB RESPONSIBILITIES

• Assist the Pharmacist in dispensing drugs according to a prescription issued by the doctor. In case the prescribed medicines are not available, arrange the same from the in-house pharmacies for the honor of 100% prescription. Substitution of medicines is to be consulted with the doctor
• Cross check the issuing medicines with the bill concerning patient name, items name, quantity, expiry and acknowledge the bill
• Checking out the availability of stock in the pharmacy and based on the availability of stock-raising the indent for the stock

Customer Service

• To counsel the patients /customers on health, the reaction of medicines
• To maintain good relations with customers/doctorsTo maintain the free home delivery register and follow-up the medicines deliveries to the customers in time
• Handle all the inbound calls primarily focusing on drug information, patient counseling/education, and free home delivery orders. Also, handle patient queries and issues concerning drug therapy and drug information
• Handle cash in billing counter as and when required

Cold Chain Management

• Storing the drugs under proper conditions of refrigeration and security
• To prepare bills in computer and collect the cash
• Check quantity, MRP, batch number, and date of expiry of the received items from stores before entering into computer Inventory Management & Sales
• To enter stocks in computer and take the printout of receipt from stores (RS) for cross-checking with items issues list from stores based on the stock availability If necessary importing/exporting the stock from nearby pharmacies through BT (Branch Transfers)
• If a stock is not available at near pharmacies, directly communicating with DC – in charge and visiting the DC and collecting the necessary stock with the period based on the emergency
• To maintain the record for no stock items and follow-up the same
• Ensure that 100% physical stock is tallied according to category (Tablets, Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops, Surgicals, and Miscellaneous) twice a week. Daily rack wise verification of fast-moving items
• Ensure shift hand-over and take-over is given before leaving the work area
• Focus on sales and strive to attain the target of the pharmacy
• Perform any other job assigned by the in-charge as per exigencies of work

Compensation & Benefits

• This job is on company rolls offering competitive pay, benefits and attractive incentives.