Job Title: Customer Support Executive (Chat + Upselling)
Location: Gurgaon
CTC: ₹27,000 per month
Take Home Salary: ₹23,000 per month
Job Type: Full-Time (Non-Voice Process)
Key Responsibilities:
Handle customer queries through chat in a timely and professional manner.
Identify customer needs and provide upselling opportunities where applicable.
Ensure high levels of customer satisfaction through excellent service.
Maintain accurate records of customer interactions.
Job Requirements: Comfortable with rotational shifts.
Willingness to work 5 days a week with 2 rotational week offs.
No Sunday week-off requirement.
No leaves allowed during the training period.
Must reside within the hiring zone (Gurgaon) to be eligible for cab facility.
Should possess good communication and typing skills.
Qualifications:
Undergraduates and Graduates are welcome to apply.
Benefits:
Both side cab facility provided (within hiring zone).
Attractive incentives based on performance.